I was twice charged
@Searewinners wrote:I was twice charged
When was you charged and for what? You can see all those information in your self-serve account ..tab PAYMENT and tab HISTORY PAYMENT.
A little more info would help.
Can you take a screen shot of the payment screen? What plan are you on?
As already said more information/screenshot about being twice charged would be helpful for others to see what happened in order to offer you some advice.
If you think you were over charged you'll need a moderator to look at your file. Send them a message from the link below with account # and your concern. A reply may take day or days
I'm really sorry to hear that you are experiencing this issue, but we can surely help you find a solution
In order to do so, can you send us a private message via the Community? Please click on this link: https://goo.gl/JnHqMR
Sincerely,Public Mobile Team.