Withhold my current plan for 5 months

[TJAngel]

Can I withhold my current plan charges for five months because I am outside of Canada for five months?

[Meow]

There is no option to put PM plan on hold.

Nevertheless, if you can afford and want to keep your account and number, downgrade your plan to $15 Plan and set autopay. Every 30 days you will be billed $15.

Other option is to remove autopay, let plan gets suspended on next renewal due to no payment and on around 88th day pay manually for the next month. Let plan gets suspended again on next renewal. Repeat.

On both cases you will have to login; in case#1 to confirm bill is paid with autopay as autopay might fail. In case#2 to manually pay for a month.

[Timer]

@TJAngel 

your plan is higher price then change plan to lower cost for $15  and pay befroe you go out canada and you have 30 day service and tried use browser from computer, clear cache and cookies and use one page inPrivate mode,To Login Page  go to your paymets and go to Manage Your Card and turn to Disabled for next payment will be suspended account and after 88 days Login and do Enabled to you save your number. and go to reactivate your account to keep the services Active.

• and also do it again same thing to suspended account.

• if missed a payment you have up to 90 days to make a payment and, after doing so, your payment cycle will restart and your service will resume.After 90 days of non-payment, your account will be permanently deactivated, which means you will:
• Lose access to your phone number, and won’t be able to transfer it to a new provider in the future.
• Need a new Public Mobile SIM card if you decide to activate a new Public Mobile account.

[darlicious]

@TJAngel 

Up to 90 days>> pay and reactivate for 30 days>>suspend again for up to 90 days>>repeat.

Here's more info on suspending your service while away from Canada...

Spoiler

1. You can turn off autopay and allow the account to suspend at the of your current 30 day cycle but this is your least advantageous option. Pay and reactivate by day 85 or so.
2. If you have an account balance that exceeds your plan amount then you need to suspend via the lost/stolen feature in your account before midnight eastern on the evening of your renewal. Then on day 85 or so resume your service to pay and reactivate.
3. Suspending via lost/stolen before midnight eastern will keep your voicemail active allowing you retrieve voicemail and any verification sent by phone calls. However your rewards will not be applied to your account. CSA contact after paying and reactivating is necessary to have the rewards applied manually. *This does not apply to points and you continue to earn points when suspended.
4. Voicemail can be accessed by calling your pm number from a different phone by calling your phone # and pressing * once connected and entering your 4 digit voicemail pin #.
5. If you don't have an account balance or enough balance to cover your plan amount you can suspend via lost/stolen after midnight but before 2 am eastern on the day of your renewal. Once your rewards have been applied (usually by 12:15 am et) then suspend your account. Voicemail access will be lost.
6. Switching to the $15 plan with rewards helping to cover a partial or full amount of your plan allows you to call forward your pm number to your voip number ( like textnow or fongo) before you leave Canada.. Now any incoming calling to your pm number will ring thru to your voip number while on wifi or mobile data (w/a local or global sim card) You can access your fongo voicemail for all voicemail messages.

Most important mark on your calendar day 85 of your suspension and day 90. Do not forget when you must unsuspend your account via lost/stolen and/or pay and reactivate your service so you don't lose your phone number and account. Happy travels!

[will13am]

@TJAngel , unfortunately that is a bit too long.  If your account is suspended for 90 days or more, it will be deactivated.  You can implement a future dated switch to a cheaper plan as a placeholder until you get back and do a renewal maybe 88 days into suspension.