@Mboik you should contact a community moderator for assistance. If you're not sure how, check out the two links in my signature at the bottom of this reply.
>>> ALERT: I am not a moderator. For account or activation assistance, please click here.
It absolutely is true. I have an LD addon I haven't used any minutes in yet, that was applied to my account in September, and is still there 5 months later.
either you have had an error occur on your account, or you've exhausted your addons already.
