05-21-2023 03:46 PM - last edited on 05-22-2023 09:18 AM by Andu_S
I've been with public mobile for a couple years now and I've never had any issues with my sim card. Well, just recently my android phone busted and so I had to use something else to use my sim card. I have an iPad. It can use sim cards. At the beginning,everything worked well, and then one day, I couldn't text or reply anymore. I can receive texts, but I no longer could text out or reply. I put my sim card in my girlfriend's phone and calling out or receiving calls works. It can also receive texts on her phone. But the texting out no longer works. It can do everything it's supposed to except reply or text out. I'm still paying for my service, but I can't text out anymore. Does anybody have this problem??? How he he'll did this happen? Do I need a new sim card? It always gives me an exclamation mark and says unable to send out message..... what do I do to get my sim card working like before???
05-24-2023 12:36 PM - edited 05-24-2023 12:43 PM
Nope. My iPad has SIM card capability and can use a SIM card. It’s a Samsung galaxy tab A. It was working before normally. I can’t call out though. I can’t talk on the iPad, but texting is capable. The data can be also be used on my iPad, using my SIM card. I can communicate obviously using wifi and use textnow. But I used to be able to receive and texts out using my SIM card. It was just recently that the texting out suddenly stopped working. I put my SIM card in a regular android phone and I can call and receive calls normally. I can also receive texts too, but the replying texts stopped working. That’s my problem. Something obviously is happening to my SIM card because I can’t text out on a phone!
05-24-2023 12:32 PM
Yeah… all of a sudden, it’s just the texting out that doesn’t work. It used to work, it then it stopped for some reason. I tried in different phones, androids, and same thing happens. My SIM card is not damaged and it does fit fine in the slot fine. If it didn’t work, then why can I still call and receive calls? I can also receive texts. Just not being able to reply to anyone by text.
05-21-2023 07:39 PM
@drdscdmd , for privacy & security reasons a CSA removed your phone numbers from your post. This is a public / open forum that your posting on. Sorry.
05-21-2023 04:17 PM
Hi @drdscdmd
You cannot receive SMS sent to the SIM in your iPad. As already explained, SMS are sent over the voice network, not the internet. And your iPad does not connect to the voice network
05-21-2023 03:59 PM
@drdscdmd I believe that the Sim in an iPad is for data only. You can't call or text. You can send an imessage because that uses data! You should be able to use textnow with it.
05-21-2023 03:50 PM - edited 05-21-2023 03:57 PM
@drdscdmd - This is a public forum, please edit your post to remove any personal information. To edit it, hit the down arrow at top, right of your post.
We are all customers like you here on the forum.
Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
So the sim works in another phone, but not the ipad?
Try and see here, does this help?
EDIT, did you say the texting out does NOT work in your girlfriend's phone?
If you prefer to use iMessage, then you can perform the following steps to try and fix the issue.This is for iphone, not sure about ipad though...