12-23-2022 01:57 PM
12-23-2022 11:57 PM
Also go to devicecheck.ca to check to see that the IMEI of the device hasn't been reported as stolen.
12-23-2022 11:08 PM
Check to see if there is an outage in your area map:
12-23-2022 02:06 PM
@Lynnhundt , please check your self serve account to make sure that the account is in active status. Do so using incognito mode on the browser.
12-23-2022 02:05 PM
@Lynnhundt @I think the weather is having an impact on many customers across the country due to bad weather possibly , or you can always submit a ticket to agent