Why can't login My Account any more?

[freemanca]

Tried to login My Account many time since yesterday, but always show Page Expired.

Anything wrong with the server? If so, is there any other way to add data package?

Thank you.

[freemanca]

Thank you so much for so useful information 

[Rgass]

You can also dial *611 from your cell phone and add data that way

[freemanca]

Thank you for more information.

Just now I tried to login from my desktop. It WORKED:-) 

[HALIMACS]

One other thing I've noticed from time to time (particularly on mobile log in's), is an error message after logging in, however there is an option to "Go to Accounts Page" provided immediately below the error which allows access.

Strange messaging, however not unsurprising with PM's challenges to get things right with system improvements.

Ya gotta give it to them for trying!!!

[freemanca]

Thank you so much for the suggestion. Actually I did try several browsers in my phone and other phone. It always failed. I will try again.

Thank you.

[HALIMACS · Accepted solution]

@freemanca 

PM sometimes does work in the overnight week-end hours.

Try the following:

1. clear your system cache and cookies
2. open incognito tab
3. try again
4. if this fails, try accessing it using a completely different device using a different browser