Gave wrong number for transfer

[JayKnees]

I screwed up and didn’t check the number I gave to be transferred and typed the wrong one for the transfer. 

How do I alert public mobile? The 5G internet is working, and my account is registered to the number I provided, but I can’t make or receive calls🤦‍♂️

[funpig1]

@JayKnees 

I think you will find that the phone number transfer will not complete because of the error. If you start the process over again, and use the correct number it should work. Good luck.

[hTideGnow]

hi @JayKnees 

PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call