Why NO Holiday Bonus Notice for me ?

[GeorgeannaNg]

I have not received notice from PM's Holiday Bonus of 2GB bonus one-time data add-on and 500 international long-distance bonus minutes one-time add-on. Please assist.

[BKNS27 · Accepted solution]

@GeorgeannaNg 

You got the correct amount of bonus data of 2gb this time.

As others have noted, text will take up to December 15. As a long time member, I got mine last Thursday. If you are a new customer, it will take a bit longer so patience is required.

[CountyDownIeUk]

@GeorgeannaNg 

Is it December the 15th yet?

[popping]

@GeorgeannaNg @Metal1967 

Don't worry.  If you have not received the offer text message after Dec 15, you can create a support ticket to ask CS Agent for help.

[Metal1967]

@GeorgeannaNg  Haven’t got it either.. they don’t like us.. lol.. don’t worry you’ll get it.. 😬

[HALIMACS]

@GeorgeannaNg 

All the details are here from the announcement made December 1st.

Always a good idea to read the details as sometimes answers are therein. 

https://productioncommunity.publicmobile.ca/t5/Announcements/More-is-Merrier-with-Public-Mobile/td-p...

[softech]

@GeorgeannaNg PM is sending out small number of invites daily till Dec 15, still 4 more days to go

if you still not see the text on the 15th, then open ticket with PM support and they will add it back for you 

[Quigley]

@GeorgeannaNg 

It being sent out in batches until December 15. Be patient.  If you haven't received the text message by December 16, then you can ask a Customer Support Agent from Public Mobile to add the holiday gifts to your account manually.