Why I got charge full price when I select autopay (cc)

[dianawoon]

I activate my son's SIM & select autopay (cc) but I got billed full price and not the $2/mth off??  When I activated mine many years, I had no issue?  Is there a change in billing???

[dianawoon]

Oh i see, thanks for clarifying it.

[computergeek541]

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@dianawoon wrote:

I activate my son's SIM & select autopay (cc) but I got billed full price and not the $2/mth off??  When I activated mine many years, I had no issue?  Is there a change in billing???

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Sorry, but the autopay discount doesn't get applied to the plan price when first activation. Your son will still receive that $2 but it will be applied to the next renewal. There should be a $2 credit in the account balance, so that means that he should actually receive a $4 discount for the first renewal.

[JK8 · Accepted solution]

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@dianawoon wrote:

I activate my son's SIM & select autopay (cc) but I got billed full price and not the $2/mth off??  When I activated mine many years, I had no issue?  Is there a change in billing???

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You will not receive $2 off for autopay during activation. On your first renewal you will receive $4 off and then $2 off for subsequent renewals.