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Where is account # found?

tdejong
Great Neighbour / Super Voisin

I don’t see the account # on app anywhere that the agent is asking for? 

4 REPLIES 4

tdejong
Great Neighbour / Super Voisin
  • So there is no way to obtain account # without downloading the app? 

HI @tdejong 

you meant you don't have the app installed on the phone? just go to app store and download

or you can use a browser to login My Account at https://myaccount.publicmobile.ca/

then go to Profile page and the account number is there

tdejong
Great Neighbour / Super Voisin

what if the ph# doesn’t have the public app? Then where do you find it? 

eddieO
Mayor / Maire

@tdejong, in the app stay on the main tab (page) and go to "Manage Subscription", in the next page you should see your account number near the top right below your name.

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