06-06-2020 11:28 AM - edited 01-05-2022 11:02 AM
06-08-2020 03:45 PM
Hi there!
Please, send us a private message via Community and we will gladly assist you with this --> https://bit.ly/2GGCJzH
Public Mobile Team
06-08-2020 03:14 PM
Check your first few texts from PM, it should be there .They sent you the pin number. Hope you did not delete the text.
06-06-2020 07:25 PM - edited 06-06-2020 07:26 PM
@gpixel When a customer activates at a store, an account PIN doesn't get chosen. The system generates one automatically and sends a text message informing the customer of it.
06-06-2020 03:40 PM
I'm curious if one was to activate their simcard at a kiosk, does the kiosk also provide the 4 digit code to the customers?
06-06-2020 12:41 PM
@venables1000 do you mean to unlock the SIM card? It is defaulted to 1234 with Public Mobile. Everyone else has given you ways to find other 4 digit codes. Youll need to clarify which you need.
Have a wonderful day!
06-06-2020 12:34 PM
If you are looking for the PIN number, you can also check old texts from Public mobile. Should be from 611. On the day you activated.
06-06-2020 12:32 PM
If you don't remember and don't have the original sms you can reset it but contacting moderators
https://publicmobile.ca.ada.support/chat/
And proving you are the account owner
06-06-2020 11:53 AM
@venables1000 if you can't find it your 4 digit pin code have to contact the moderators and ask them to for it. There are 2 ways to contact the Moderator Team:
Keep an eye on the envelope top right of your screen. The mods answer will show up there. Stay safe.
Welcome to PM .
06-06-2020 11:50 AM
@venables1000 wrote:Where can I find my 4 digit code
that would depend on where you stored it when you opened your account if you don't remember you will need to request a moderators assistance?
06-06-2020 11:39 AM
If you have an Android phone and it's same phone you joined with. You can open up text message app. Click the 3 dots at top right ( might be middle or bottom on some phones).
Go to settings
Go to Advanced
Select sim card messages.
Your 4 digit pin might be there.
06-06-2020 11:36 AM
@venables1000 If your asking about your PIN you set that up during activation.