08-31-2018 07:26 PM - edited 01-05-2022 05:33 AM
I have been sending PMs to the moderators since Monday but no one has responded. Is there another way to be able to sort out my problem?
Thank you.
09-01-2018 02:24 AM - edited 09-01-2018 02:26 AM
@hairbag1 wrote:In the mean time...what is the problem are you experiencing ? Perhaps someone can assist before Mod's get to you. Give it a try...what have you got to lose ?
More to this point, the moderator team provides support for account related issues. If it is non account related troubleshooting, the public forum is the place to seek assistance. When seeking moderator team assistance, do not send more than one private message for each issue. Spamming them with private message will unnecessarily clog the system with private messages and protract the response time.
08-31-2018 07:59 PM
In the mean time...what is the problem are you experiencing ? Perhaps someone can assist before Mod's get to you. Give it a try...what have you got to lose ?
08-31-2018 07:29 PM - edited 08-31-2018 07:30 PM
You should expect to wait 24-48 hours for a response due to high volumes lately.
However, please STOP sending multiple messages to the Moderator Team. Each additional message sends you back to the bottom of the queue.