Where are the credits for a recent phone purchase

[darlicious]

@Pamag 

Wow....what a wonderful wealth of oracle wisdom!!

The phone credits will be automatically applied to eligible active accounts beginning in mid-November as per the terms and conditions of the offer.

[computergeek541 · Accepted solution]

@Pamag 

How long ago did you purchase the phone, and did you use the same e-mail address that is used for your Self Serve account?  There is a wait period before the credits get applied.

[will13am]

@Pamag , use the chatbot link at the bottom of the webpage to initiate a support ticket.