06-18-2019 12:22 AM - edited 01-05-2022 05:26 AM
Hello all,
I registered and activated my Public Mobile account with a plan that includes 1GB of data per month. In addition to this plan, I also received a 5GB one-time data add-on for purchasing the SIM card on June 1 and activating my account before the 16th. When I enable and use my cellular data, will it use up the data from my monthly plan first or will the one-time add-on data be used first?
Thanks in advance.
06-18-2019 12:26 AM - edited 06-18-2019 12:27 AM
@axk165 wrote:Hello all,
I registered and activated my Public Mobile account with a plan that includes 1GB of data per month. In addition to this plan, I also received a 5GB one-time data add-on for purchasing the SIM card on June 1 and activating my account before the 16th. When I enable and use my cellular data, will it use up the data from my monthly plan first or will the one-time add-on data be used first?
Thanks in advance.
@axk165 The monthly data always gets used up first. The addon only kicks in when you don't have any monthly data left.
06-18-2019 12:24 AM
The data will come from your monthly plan first, then if that runs out, your one time add on data will be used.
06-18-2019 12:24 AM
@axk165 wrote:Hello all,
I registered and activated my Public Mobile account with a plan that includes 1GB of data per month. In addition to this plan, I also received a 5GB one-time data add-on for purchasing the SIM card on June 1 and activating my account before the 16th. When I enable and use my cellular data, will it use up the data from my monthly plan first or will the one-time add-on data be used first?
Thanks in advance.
The data in the base plan should always get used first.
06-18-2019 12:24 AM