02-17-2026
01:59 PM
- last edited on
02-17-2026
05:02 PM
by
computergeek541
Hi
I received the request and acknowledgment of the request from my old provider. I am wondering when I can remove my sim card of said provider?
Solved! Go to Solution.
02-17-2026 02:19 PM
As far as I can tell, it looks ported over, thank you
02-17-2026 02:08 PM
hi @Grimrod42
just want to be clear, to confirm if the port was completed, please remove the old carrier sim card, then make sure PM eSIM is active set as Primary.
02-17-2026 02:05 PM
Thanks
I rebooted. During the install process, I think the PM E-SIM was installed. Both look like they are connected... I have 2 bars on each.
02-17-2026 02:01 PM
hi @Grimrod42
reboot your phone with that old sim card. If you see the old sim no longer connects to your old carrier, you can remove the old sim, put in the PM sim card, reboot and click Reset network on the phone. Then test both inbound and outbound calls