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What is the order in which Data Add-Ons will be used?

JoeCanadian
Good Citizen / Bon Citoyen

As a long time customer of PM, I have a few non-expiring data-ons I received as Promos.  If I exceed my monthly data amount, will these older, non-expiring data add-ons be used first before any of the recently added 240GB loyalty bonus that does expire in 150 days is used? 

6 REPLIES 6

NerbasA
Great Neighbour / Super Voisin

 Expiring data gifts are going to be used first as this question was asked previously. You can take a screenshot of your data usage on your account while away from wifi to confirm this. 

hTideGnow
Mayor / Maire

hi @JoeCanadian 

CS agent answered me earlier saying once the regular data are used , the special bonus will be used before other add-on from before (those without expiry)

Dunkman
Oracle
Oracle

@JoeCanadian 

According to Public mobile, the 240 GB (expiring ) data add on will be used before any non expiring data add on.  One customer verified that this also happened with his/her account.  Bonus data add on (expiring) was used before the older non expirary ones. 

Yummy
Mayor / Maire

First your plan allowance data is used
Second 'points' bonus data
Third purchased add-ons
Fourth holiday bonuses

TheSterlinger
Deputy Mayor / Adjoint au Maire

Add-one are used based on the whenever your current plan data is finished. The order of the add-on is based on expiry (the add-ons that expire will be used first). 

Handy1
Mayor / Maire

@JoeCanadian  The expiring data add on will be used first then your non expiring data after that . Once your plan data bucket is used 

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