04-05-2017 06:50 PM - edited 01-05-2022 01:55 AM
I have a pre-paid sim card and the service will expire on Apr 6th. As I'm leaving CA for China on Apr 8th and will stay in China for a entire month and I won't be using public mobile service there so I'm thinking what options I have now.
So what if I skip this month (without pre-paying my sim card), and continue using it when I get back in May? Would it cause any issue for my public mobile account (credit wise)?
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01-16-2024 05:35 AM
An account left suspended for 90 days would be permanenty closed and the phone number would be lost.
01-16-2024 02:45 AM
Hello,
I want to ask as I am looking at this post.
Is that true that account will go in suspension if we don't pay and what will happen to number? It will also go in suspension? When we start account in 90 days, the number will remain same our number?
12-24-2019 12:11 AM
@Sandeep211 wrote:But does the plan's cost accululate for each month if i stop to auto-pay?
No. A new billing cycle starts as soon as adequate payment is made to resume service. You don't need to pay for the time that your sevice has been cut off.
12-23-2019 09:14 AM
But does the plan's cost accululate for each month if i stop to auto-pay?
04-06-2017 04:35 PM
04-06-2017 04:22 PM
@Samianauman Here's my stab at explaining what happens at renewal: http://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/EXPIRED-vs-SUSPENDED-AVAILABLE-FUNDS-vs-...
04-05-2017 11:15 PM
04-05-2017 09:37 PM
04-05-2017 09:32 PM
Sorry for the confusion. Make a 1 time payment, I don't see how autopay while suspended can work.
04-05-2017 09:29 PM
04-05-2017 09:18 PM
Got it. Thanks for the heads up.
04-05-2017 08:22 PM
@Samianauman wrote:
Question
When he get back does he have to make 1 time payment or he can restart the auto pay option
Yes
04-05-2017 08:15 PM
04-05-2017 07:40 PM - edited 04-05-2017 07:41 PM
What you need to do is Disable AutoPay if you have it enabled. This will let your account sit on suspended status. Maximum days you can let it sit is 90 days. Since you are just going for a month, it will be fine. Disable AutoPay and then Enable when you get back.
If you already have AutoPay disabled, don't put any money into your account till you get back.
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04-05-2017 06:53 PM
You will be fine. Account termination happens after 90 days. So, don't pay, let the account go into suspension. When you come back, pay up and restore account to active status.