What happened after I used up all my data but I don't have any add on?

[janezhen]

My plan is $25 with 500+500mb data.If I used all my data before new month. Will it just no more data for the rest of month or it will continue can use data but charge me by megabytes?  I  don't want to has surprise bill on my phone bill.

Thanks. 

[Ed404]

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@cellphoneuser1 wrote:

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That's not new. Chatr, Lucky, and Freedom have been doing it for ages. The new part is the bigger brands doing it. Public might if they find out it's losing cuatomers to the others.

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I hope they do that'd just be another added bonus to this great service.

[cellphoneuser1]

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@Ed404 wrote:

How come Public Mobile doesn't adpot the new data thing where when data runs out speeds are significantly reduced?

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That's not new. Chatr, Lucky, and Freedom have been doing it for ages. The new part is the bigger brands doing it. Public might if they find out it's losing cuatomers to the others.

[Ed404]

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@CS_Agent wrote:

Hi there!

To answer your question, due to the fact that this is a prepaid service, you can't incur any extra charges.

If you don't have any data left, you won't be able to use the mobile data.

If you want to use more, you can always upgrade to a bigger plan or buy a data add on.

Hope this helps!

Cheers! *_*

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How come Public Mobile doesn't adpot the new data thing where when data runs out speeds are significantly reduced?

[Sheenau]

Your data will stop

[CS_Agent]

Hi there!

To answer your question, due to the fact that this is a prepaid service, you can't incur any extra charges.

If you don't have any data left, you won't be able to use the mobile data.

If you want to use more, you can always upgrade to a bigger plan or buy a data add on.

Hope this helps!

Cheers! *_*

[aip0401]

As others have mentioned, because the plans are prepaid, you won't get any overage charges.

If you need more data, you can purchase an add-on.  The nice thing about add-ons is that they don't expire until they're all used up, so it's always an option if you need data and Wi-Fi is not enough to tide you over until your next billing cycle.

[MasonH]

If you used up all your data before the end of your payment cycle, then that's  all you will get to use. It's not like a contract with one of the major network providers. You won't get any overcharge fee's or anything. once it's gone, it's gone, until you make another maybe to renew your plan. Hope this helps.

[darlicious]

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@janezhen wrote:

My plan is $25 with 500+500mb data.If I used all my data before new month. Will it just no more data for the rest of month or it will continue can use data but charge me by megabytes?  I  don't want to has surprise bill on my phone bill.

Thanks. 

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@janezhen  Hopefully you don't have too long to go til your next renewal and can just go on a bit of a data diet and rely on WiFi. Changing your plan now will waste the calling/Texting portion of your plan that you have already paid for. If you're only a few days away and you really need the data then it can be worth it. Otherwise consider upgrading your plan to one with more data on your next renewal. The bump up from the $25 plan is a bit higher because pm does not have a good plan between $25 and $40. The $35 plan is a waste of money in my opinion as you only get 500mb more data for $10. $40 plan is way better with 3.5gb more data than the $35 for only $5 more. Or in your case 4gb data for$15 more than the $25. A way better deal than the 1gb data add on for $30 even though it rolls over...but you may want to consider it if you only need a couple hundred mb of data every month to supplement your $25 plan then it would last maybe up to six months but you would have to strictly monitor it. It would also be a good idea to make sure you enable your data tracker on your phone along wth your data saver and go thru your apps and turn off background data usage on the least important ones and set apps to only update on wifi. This might allow you to make it thru a month on 1gb of data without having to upgrade to a more expensive plan.

[darlicious]

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@ChuckYeah wrote:

Whoops, tried to fix a spelling mistake and posted twice instead!

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@ChuckYeah  Aargh spelling mistakes. Are the worth fixing? Always running the risk of a double post or one that disappears altogether!

[ChuckYeah]

Whoops, tried to fix a spelling mistake and posted twice instead!

[mimmo]

@janezhen   once your data (500+500) is used up, then your data simply stops.  there will be no extra data usage or charges.  unless you buy an addon.

[ChuckYeah · Accepted solution]

It will just stop.

Your options are:

1. Ride out your cycle.

2. Upgrade your plan if you think a higher data plan is better for you. Remember to choose to change NOW rather than next referral.

3. Contact @CS_Agent  to renew the same plan early.

4. Purchase an add on for data but this option is expensive. The add on minutes however, will not expire, so they'll be there for you until you use them up.

Ultimately, PM is a prepaid service so there are never any overage charges.