4 weeks ago
On April 10 $9.04 was deduct from my bank account. On May 10 $16.90 was deduct from my bank account.
On April 15 $7.91 was deduct from my wife’s bank account. On May 15 $16.90 was deduct from my wife’s bank account.
Would somebody tell me what happen?
4 weeks ago
you might have missed the accountment in March regarding the change in Rewards system
M retired the old reward system this month (May) and everyone migrated on the new Public Points system.
https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points
With this new system, you pay the full amount first (with the Available Funds on your My Account or via your credit/debit card on the system), and hence you see a higher charge now.
Then PM will give you the points to your point account after renewal within 48 hours. Once you collected 15 points, you can redeem $15 bill payment yourself to bring the next payment down. Or you can also use points to buy add-ons with a discounted price
For how to earn points with Public Points,
I have to admit Public Points rewards is not as good as the Legacy rewards system, but you are still saving money, just in a slower pace
Here is more information about the rewards system migration:
https://www.publicmobile.ca/en/bc/get-help/articles/public-points