What di i do if my sim card insn't working anymore.it seems not activated but it was ok yesterda.

[esjliv]

Hello @Padbol26 ,

See and try the other suggestions in the previous posts.

If you do not have another phone to try your SIM into, then make sure to remove for a few minutes, then replace it. It may have shifted slightly and not making contact correctly inside your phone.

[Luddite]

1. Login to your self serve account and check Status. While there confirm last 4 digits of the registered SIM card match the SIM in your phone.
2. Reboot your phone with the SIM installed and report the exact message. 
3. What is make/model of your phone and where/when did you purchase it?
4. Try the PM SIM in a different phone and a different SIM in yours. 

[Anonymous]

 @Padbol26 

Can you log in to your self-serve?

Is it active?

Can you go into the Change SIM function and match the last 4 digits to that on your actual SIM card.

If it doesn't then change the password and suspend your service with the lost/stolen function.

[computergeek541]

First steps:

Restart your phone and also go into your self serve account to see if the plan is in active status.