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Website freezes when I try and change plan

bennyg
Great Neighbour / Super Voisin

Trying to change my plan from the $35 for 2.5 gigs plan to the $55 for 20gig plan with the 20OFFMONTHLY promo code.

But when I click yes, change my plan on renewal date, I just get the spinning circle thing for..until I reload the page, been 15+ mins now, tried on multiple browsers, what gives PM?
6 REPLIES 6


@hTideGnow wrote:

HI @bennyg 

 

try again now, someone said it works for existing customers too

 

https://productioncommunity.publicmobile.ca/t5/Get-Support/Existing-Customer-Can-get-55-plan-for-35/...


That's true but it was never supposed to.

Both of those are better deals anyway, because they're permanent.

will13am
Oracle
Oracle

@bennyg , it could be high traffic with all the promos happening recently.  Try using incognito mode on your browser just in case that caching is causing the problem.  

JK8
Mayor / Maire

@bennyg 

 

That is for new activations only. There is the 15 GB for $40 and 20 GB for $45 for existing customers.

 

 

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