Want to disable voicemail on my acount.

[scypheroth]

i wish to disable voice mail on my account, but when i try to submit a ticket i cant get passed verified to submit it.

[popping]

@Meow 

Sorry.  By the time you read my post, you already find the chart with the info provided by @dust2dust .

[dust2dust]

Meow: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-To-Use-Your-Phone-and-Plan-Feature...

and

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/tkb-p/knowledge_base

They are not kept up. Some information may be old.

[darlicious]

@Meow 

Go to Help on the main menu bar for the website and use the search bar for the help articles. You can also search the old knowledge base in the regular search bar when you use it as a key word.

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #

[Meow]

@popping- Where I can find these charts for ALL options?

[darlicious]

@scypheroth 

The voicemail icon is a notification setting in your phone. What is the make and mode of your phone?

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

[popping · Accepted solution]

You cannot disable voicemail.  But you can setup your voicemail not letting caller to leave a message.

https://www.publicmobile.ca/en/bc/get-help/articles/add-an-extended-absence-greeting

Follows the following flowchart to create extended absence greeting and don't let caller to leave message:

[3]Greetings --> [4]Extended Absence --> [2]Record  

[3]Greetings --> [4]Extended Absence --> [5]Message not allowed after greeting

[3]Greetings --> [4]Extended Absence --> [4]Turn On

[dust2dust]

You can use the extended absence option in the voicemail system and then turn off the recording ability. So someone calls, it goes to voicemail, it plays a greeting and hangs up. But can't you turn off notifications period?

[scypheroth]

didnt do nothing thanks tho

[scypheroth]

i dont like the stupid voicemail icon in the top corner all the time and i dont like always having to go through the process to delete em

[LeePublic]

Try this code: *004*8080000000#.

[LeePublic]

May I ask why? You can always ignore any voicemails..