Want to change Debit Card, only shows Credit

[UJMill]

I have my credit card registered with my account, but I have autopay on my mother's debit card. I want to remove my mother's card so I can use my own debit to pay for a better plan. There is only an option to change my credit card info, but nothing to remove or change debit info for my Public Mobile account.

[Metal1967]

@UJMill  Your all over the place   with credit.. debit etc.. switching is not hard.. but must be an actual CC  or visa debit type card…

[Yummy]

You cannot use debit to pay PM bill. Only credit or VISA/MC debit.

Try to change cards yourself. If it does not work Very first time contact agent to help you out.

Before you commence card change use clean browser - clean cache or different browser to avoid caching issue PM has.

[hTideGnow · Accepted solution]

Hi @UJMill just go ahead and update new card in a single step.  Once updated,  the old one will be removed 

PM will take Visa debit and some MC debit

[hairbag1]

Contact CSA to change cc.

Bottom of this page find Chat with Simon to start the process.

edit..

Alternative is...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437