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Want to cancel my my phone

Cowboy_1
Great Neighbour / Super Voisin

I'd like to have no more phone service please cancel 

10 REPLIES 10

That’s what I was thinking! You search, find a topic covering exactly the same thing with just a short number of very short concise answers so you ask the same question to see if you get all the same answers AGAIN. 

 

AE_Collector


@Anonymous wrote:

 @kb_mv So many questions have been asked and answered a thousand times.


@Anonymous What I find mind boggling is the answer is contained in the thread which is only 4 answers long!

Anonymous
Not applicable

 @kb_mv So many questions have been asked and answered a thousand times.

 @HafsaYahya : just remove your payment card and let the term expire.

@HafsaYahya This is like deja vu all over again.

If you want to cancel your plan and have autopay setup then just remove it.

HafsaYahya
Great Neighbour / Super Voisin
 

geopublic
Mayor / Maire

@Cowboy_1  If your were using vouchers to renew simply don't pay. If you were using AutoPay access your selfserve account online and remove your credit card on file.

 

Cheers!!

gblackma
Mayor / Maire

Porting your number to another provider will automatically close your account too. Note Your PM account must be actibe to port.


@Cowboy_1 wrote:

I'd like to have no more phone service please cancel 


 

Glenn1
Good Citizen / Bon Citoyen

Stop your autopay or reduce funds to zero and your account will stop automatically.

Account will run to normal renewal date

Jb456
Mayor / Maire

Log into your self serve account 

 

If you're on auto-pay remove your credit card by clicking payment then it's bottom left. Or call 611 to remove auto-pay. You still will have to log in to delete card details.

Screenshot_20200124_073012.jpg

 

Since PM is prepaid just don't pay anymore. Have 90 days of an inactive account. System will delete the account.

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