Vouchers

[darlicious]

When entering a payment voucher do you use the redemption number or the voucher number?

[darlicious]

FYI this voucher was purchased at Canadian tire. It is a little confusing as the knowledge base says enter the voucher number in this case you need to enter the redemption number. Both have 12 digits so that is not a given.   Problem solved....i just entered the correct number after getting an error message.

[DanielleMarie]

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@darlicious wrote:

When entering a payment voucher do you use the redemption number or the voucher number?

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Is there a PIN number somewhere? Check out this page: https://www.publicmobile.ca/en/bc/get-help/articles/pay-for-your-services-through-611

[GR]

@darlicious   I'm not sure which, I know it's a 12 digit number!  Keep in mind that some places that sell vouchers can take sometimes a day to activate them so they won't work until that happens.