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Voicemail- No Visual Notifications

Marinela
Good Citizen / Bon Citoyen

Does anyone know what I need to do to get some kind of visual notification/ flag when I have a Voice Mail Message? Currently, in order to know if I have a voice message, I need to actually check my voicemail if there are any new messages. This is quite annoying because I have missed some urgent messages because I checked too late.

Any advice would be appreciated.

Thanks,

Marinela

10 REPLIES 10

esjliv
Mayor / Maire

@Marinela  - maybe you tried this already...but try - Turn on visual voicemail :

  1. Open the Phone app .
  2. At the top right, tap More options .
  3. Tap Settings. Voicemail.
  4. Turn on Visual voicemail.

 

OR -Activate Basic Visual Voicemail - LG

  1. From the Home screen, navigate: Apps icon. Voicemail. . ...
  2. From the Welcome screen, tap. Continue. .
  3. To continue, review the Terms and Conditions and then tap. Accept. .
  4. From the 'Enhance your experience with Premium Visual Voicemail' screen, select 'Subscribe to Premium' or 'No, Thanks'.

 

hTideGnow
Mayor / Maire

HI @Marinela   

try to clear cache for your Phone App as well as your Text messaging app

 

Then reboot your phone

Timer
Mayor / Maire

@Marinela 

tried this Voicemail

and  How to Change Voicemail Notification

and rebooting device.

Marinela
Good Citizen / Bon Citoyen

I have a LG G7 ThinQ...and yes, notifications are ON. 

Marinela
Good Citizen / Bon Citoyen

I should add LG G7 ThinQ...

Marinela
Good Citizen / Bon Citoyen

I have an Android LG G7. Notifications are enabled. I get badges for other apps.

@Marinela   It is likely a phone settings.  You might have accidentally blocked the notification for your phone or messaging app

 

what kind of phone is that?

Yummy
Mayor / Maire

VMail notification icon should be On by default. I was not able to find setting to turn it on/off on Android.

What phone do you have?

BKNS27
Mayor / Maire

@Marinela 

Go to your phone settings and enable notifications in banner and badge.

What phone do you have so we can help you with the settings?

Marinela
Good Citizen / Bon Citoyen

Does anyone know what I need to do to get some kind of visual notification/ flag when I have a Voice Mail Message? Currently, in order to know if I have a voice message, I need to actually check my voicemail if there are any new messages. This is quite annoying because  I have missed some urgent calls.

I would appreciate any advice.

Thank you.

Marinela

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