03-19-2022 02:52 PM
I get this error message and cannot access my voicemail. Has anyone encountered this? Know how to resolve it?
Solved! Go to Solution.
03-20-2022 06:22 PM
03-19-2022 09:54 PM
@J-gardener
visual voicemail doesn't work at PM
03-19-2022 07:12 PM
Did you try to access vmail box from other phone? If it works then there is an issue with your phone.
Remedy might be simple - reboot your phone or/and reseat your SIM (pull out, plug it back in).
03-19-2022 02:58 PM
Yes they have exactly....rebooting your phone should do the trick. See the solution here...
https://productioncommunity.publicmobile.ca/t5/Get-Support/Voicemail-error-message/m-p/788740#M52457...
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.
03-19-2022 02:53 PM - edited 03-19-2022 02:53 PM
@J-gardener Try a phone reboot and try again
Also, try to access your voicemail by calling yourself from a landline or another phone
