03-31-2019 07:51 PM - edited 01-05-2022 07:03 AM
I don't want to use up my monthly minutes every time I access my voice mail messages. Is there an number I can call into to access my voice mail using my landline phone? There was a way to do this when I was with Mobilicity.
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01-04-2020 10:29 PM
@iPhoneUser wrote:
@wordup41 wrote:You need to make sure you set your voicemail password already.
Follow these steps:
Main stepsAccess voicemail from another phone
Accessing your voicemail from another phone is handy when you don't have your wireless phone with you or when outside a coverage area. To check your voicemail messages from another phone:
- Call your 10-digit wireless voicemail number.
- If you reach the main voicemail system greeting, enter your 10-digit wireless phone
- When you hear your voicemail greeting, press the * key to interrupt it.
- Enter your voicemail password when prompted.
- Follow the voice prompts to listen to your messages.
And does this option debit your minutes available on the $15 plan?
No, it doesn't, or at least it's not supposed to if calling from a different phone.
01-04-2020 06:28 PM
@wordup41 wrote:You need to make sure you set your voicemail password already.
Follow these steps:
Main stepsAccess voicemail from another phone
Accessing your voicemail from another phone is handy when you don't have your wireless phone with you or when outside a coverage area. To check your voicemail messages from another phone:
- Call your 10-digit wireless voicemail number.
- If you reach the main voicemail system greeting, enter your 10-digit wireless phone
- When you hear your voicemail greeting, press the * key to interrupt it.
- Enter your voicemail password when prompted.
- Follow the voice prompts to listen to your messages.
And does this option debit your minutes available on the $15 plan?
01-04-2020 06:10 PM
@mobileguy wrote:I just tested the voice mail system and yes, you are charged minutes if you're accessing your voice mail from your mobile phone. I wonder why some carriers count this call towards minutes and others don't.
All carriers count calling your voicemail from your cell phone as minutes used.
01-04-2020 04:41 PM
I just tested the voice mail system and yes, you are charged minutes if you're accessing your voice mail from your mobile phone. I wonder why some carriers count this call towards minutes and others don't. I haven't tried accessing VM from another line but I understand that type of call won't count towards my minutes.
03-31-2019 08:49 PM
Thanks. This helps
03-31-2019 08:43 PM - edited 03-31-2019 08:44 PM
@elhota wrote:When I got to the voice mail centre I entered my 10 digit number followed by a *. Then it asked for a password. How do I set this password to access my voice mail? Can I set it through my landline phone or do I need to access this through my cell phone? Again, I would prefer not to use up any minutes trying to set this password.
You need first to set-up your voicemail with your phone But after you can use your landline if you don't want to use a lot of minutes.
03-31-2019 08:42 PM
@elhota wrote:When I got to the voice mail centre I entered my 10 digit number followed by a *. Then it asked for a password. How do I set this password to access my voice mail? Can I set it through my landline phone or do I need to access this through my cell phone? Again, I would prefer not to use up any minutes trying to set this password.
The password is the 4 numbers set during your activation.
03-31-2019 08:40 PM
When I got to the voice mail centre I entered my 10 digit number followed by a *. Then it asked for a password. How do I set this password to access my voice mail? Can I set it through my landline phone or do I need to access this through my cell phone? Again, I would prefer not to use up any minutes trying to set this password.
03-31-2019 08:35 PM
I just called a 50/50 plan from another phone, accessed the voicemail box, and was not charged for a call.
03-31-2019 08:23 PM - edited 03-31-2019 08:24 PM
@elhota Try calling your number from another phone but interrupt the message with * key. Then follow the directions to listen to your messages.
Though I am not sure if that counts toward minutes used.
03-31-2019 08:22 PM
You need to make sure you set your voicemail password already.
Follow these steps:
03-31-2019 08:01 PM - edited 03-31-2019 08:06 PM
Hello there,
You can get this number when you go to the call forwarding feature on your phone. The number is +1 581-580-4001.
Hope this helps:)
03-31-2019 08:00 PM
Thanks. I tried that and it is asking for a mail box number. What would be the mail box number? I tried my 10 digit phone number and that didn't work.
03-31-2019 07:55 PM
@elhota wrote:I don't want to use up my monthly minutes every time I access my voice mail messages. Is there an number I can call into to access my voice mail using my landline phone? There was a way to do this when I was with Mobilicity.
Yes for sure. You can find this number in your self serve account ..tab PLAN/ADD-ONS and in USAGE HISTORY you will see somewher a number with xxxxxx4001 at the end.