Visual voicemail

[NickS94]

Hello all,

curious why mt wife and I both have similar iphones and rhe same public mobile plan activated the same day(separate accounts of course thats how they work here) 

but I have full visual voicemail and she has to call in and check the old fashioned way, 

any setting or something that she has on or off or is it a glitch on her plan?

thanks!

nick

[NickS94]

Thank you so much worked like a charm!

[Immune]

Great info ! Didn't know that .

[Handy1 · Accepted solution]

@NickS94  In phone settings go to bottom of page Apps > phone > toggle on live voicemail on her phone 

[hairbag1]

@NickS94 

ensure that her iPhone has latest updates.