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Valid credit card no longer being accepted.

Madmox
Good Citizen / Bon Citoyen
For some reason, my credit card, visa with 2 years left on it and plenty of credit, is no longer being accepted for payment and my account was suspended. I tried removing the card and adding it back, but still won't accept it. Please helo
2 REPLIES 2

CS_Agent
Customer Support Agent

Hello Madmox,

 

Thank you for reaching out to us.

 

In order to help you, please send to us a Private Message.

 

For more information about how to use the Community service, please refer to this link: https://productioncommunity.publicmobile.ca/t5/Announcements/Changes-to-our-Support-structure/m-p/16....

 

Cheers

 

Abdoulaye

mimmo
Retired Oracle / Oracle Retraité

You might need a mod to check into it if you have tried to use it a couple time on the system.  but also try leaving out the last digit of teh postal code or leaving out an apartment number.

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