08-05-2017 03:39 PM - edited 01-05-2022 02:35 AM
08-05-2017 03:45 PM
Hello Madmox,
Thank you for reaching out to us.
In order to help you, please send to us a Private Message.
For more information about how to use the Community service, please refer to this link: https://productioncommunity.publicmobile.ca/t5/Announcements/Changes-to-our-Support-structure/m-p/16....
Cheers
Abdoulaye
08-05-2017 03:43 PM
You might need a mod to check into it if you have tried to use it a couple time on the system. but also try leaving out the last digit of teh postal code or leaving out an apartment number.