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Rabbit58
Good Citizen / Bon Citoyen

Just returned home and phone wasn’t in use for 2 months started using it and several calls to Ontario to number I don’t know is showing up I do not recognize this mumber

7 REPLIES 7

Samaxe
Great Neighbour / Super Voisin

Alternatively you can refer to this guide (https://www.telus.com/en/bc/support/article/set-up-mobile-voicemail) from Telus. Scroll down to the bottom and click on "TELUS Voicemail Quick Reference Guide" for detailed options. Since Telus is the parent company, same options apply to Public mobile as well. 

@Rabbit58  here is an article on how to set up/ access your voicemail https://www.publicmobile.ca/en/on/get-help/articles/set-up-voicemail

Rabbit58
Good Citizen / Bon Citoyen

So the last 4 is that number I don’t think I set up voicemail so don’t remember number how do I retriev voicemail

kselmak
Mayor / Maire

All calls that you receive while phone is off will be forwarded to your voicemail and it will show up as outgoing call in your history. It will not be counted against your allowance though

Triguy
Mayor / Maire

Did you check your voicemail for messages ?

hairbag1
Mayor / Maire

If it's important, they'll call back. Check to make sure they didn't leave a voicemail for you.

gblackma
Mayor / Maire

@Rabbit58 Is it a 4001 number? Then its your voicemail. Check it.

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