Usage information not updating

[PublicJ]

My usage information is frozen in my public mobile app.  Does anyone have any ideas as to how I get it to update.  It’s been like this for about a week. 

[jdanham]

I was really struggling with this lack of refreshing the usage and this definitely got me what i needed, BUT why doesn't the APP do this automatically??? Your usage information should always refresh to current when you access the app!

[James_S · Accepted solution]

On the app's Subscription tab, swiping down refreshes the page and updates the "Last Updated" timestamp.

[GretchenWilliam]

Log out and log back in, that'll reset things.

[Dunkman]

@PublicJ 

PM app recently got an update.  Did you upgrade the PM app?

Might also want to clear cache from the App settings.  

If that fails, then delete app and re-install app

You can also try to login to your self service account via the website.