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Sandra50
Great Neighbour / Super Voisin

I am setting up a new service and the code is being sent to an unknown number. How do I change the number to receive a code

3 REPLIES 3

Sandra50
Great Neighbour / Super Voisin

That’s the part I made an error, I entered the wrong number, now the code is going to that number but it’s not my phone. I need to know how to change the number to put the correct one in

BKNS27
Mayor / Maire

@Sandra50 

Did you port your number over from another carrier?

If you did, you need to reply with YES to confirm you are porting over to PM with the old SIM in your phone. Your old carrier account must be active to port your number over.

hTideGnow
Mayor / Maire
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