05-01-2024 01:45 PM
The usage history download was fixed a while ago, but now it has stopped working.
When I click "download", nothing happens anymore.
The payment history download works fine.
05-09-2024 07:47 AM
Still broken. No action from Public Mobile yet to resolve the issue.
05-01-2024 01:54 PM
HI @lenf
yes, I noticed that yesterday too
But displaying them work. So, just browse through them one page at a time
or you can make support agent aware of that problem. please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437