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Usage history download is broken again

lenf
Great Neighbour / Super Voisin

The usage history download was fixed a while ago, but now it has stopped working.

When I click "download", nothing happens anymore.

The payment history download works fine.

2 REPLIES 2

lenf
Great Neighbour / Super Voisin

Still broken.  No action from Public Mobile yet to resolve the issue.

hTideGnow
Mayor / Maire

HI @lenf 

yes, I noticed that yesterday too

But displaying them work. So, just browse through them one page at a time

or you can make support agent aware of that problem.  please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437        

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