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Got a new eSIM only iPhone and trying to transfer my number from old phone

KG2005
Great Neighbour / Super Voisin

Hi there,
I am an existing PM customer and I got a new iphone and downloaded the PM app and purchased an eSIM to transfer my number over from my Android phone with a Physical SIM.  
During the purchase process the PM app exited out on it's own.
I never got to the download and install.
Also I never received and email.
The eSIM is purchased I can see in the purchase history.

I am stuck and have submitted a ticket.
Any help would be appreciated.

1 REPLY 1

Sansan
Mayor / Maire

Not sure if the ticket system is fixed yet. So send them a private message. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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