Showing results for 
Search instead for 
Did you mean: 

Usage History

Good Citizen / Bon Citoyen

I'm trying to download my usage history from the last few months. But the download button doesn't seem to work, and hasn't for a few weeks. Is anyone else facing the same issue? Are there any workarounds?


Mayor / Maire

hi @BestNickname yes, the button seems to have not working.  But try using different browsers as it could also be a browser problem 

if you still cannot download, ask support agent to help 

please submit a ticket with CS Agent using this Chatbot link:  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message: 

Mayor / Maire

@BestNickname  Can always ask support to retrieve it for you 

submit ticket with support . using the chat bubble bottom right of screen 



If that doesn’t work you can always send  direct  private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️



Need Help? Let's chat.