09-14-2017 08:47 PM - edited 01-04-2022 02:37 PM
I put it on with the two step process but it doesn't work when, I'm in the country I have a iPhone 4s
Solved! Go to Solution.
09-14-2017 10:00 PM
@Kmcmahon wrote:Yeah I called the hotel and I got him to manually switch to AT&T
Yeah I called the hotel and I got him to manually switch to AT&T
Well done! 👍👍
09-14-2017 09:54 PM
09-14-2017 09:29 PM - edited 09-14-2017 09:30 PM
Have him do a manual search for networks and pick AT&T or T-Mobile. What plan did he pick?
Do you have an iPhone? If yes, send him a message via iCloud.
09-14-2017 09:20 PM
I looked yesterday and it was enabled but it was my dad's phone and he left to the US and I can't contact him
09-14-2017 09:13 PM
Login to your account to be sure the correct add-on is there. Do any of the parts of the plan you purchased work?
09-14-2017 08:55 PM - edited 09-14-2017 08:58 PM
Hi @Kmcmahon
Make sure you have correct APN and data roaming on. If the add-on not working. Contact our @CS_Agent to assist you. https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...
