cancel
Showing results for 
Search instead for 
Did you mean: 

Us roaming charges

Maman70
Great Neighbour / Super Voisin

I am currently in the US but did not purchase any add ons.  Instead I changed to an eSIM for us data.  My phone is set to use the eSIM for data.  However I am still getting and able to send text messages. I thought I could only receive but not send.  For reference I have an iPhone and was texting to an android phone back in Canada.  My question is will I get any surprise roaming charges from PM.  I can currently see 2 different bar levels which I understood to be one for primary sim and the 2nd for the eSIM.  I did not allow for switching or data roaming on my Primary sim in settings.  I thought if I did not purchase an add-on then I would not get service. Also the messages receive have a small”p” symbol next to them which I assume means primary

5 REPLIES 5

DennyCrane
Mayor / Maire

Receiving texts is free in the US. iPhone to iPhone via iMessage is free. Android to Android via RCS is also free. You cannot send **SMS** without a text add-on though, or a Can/US plan (note that iMessage between iPhone's and RCS between Androids is not SMS).

Chalupa_Batman
Mayor / Maire

Hello @Maman70 

Public Mobile only works in the US if you purchase an add on or have the Can/US package. Now, with that being said, SOME people have reported receiving text while in the US but not being able to reply because they don't have a package. However, if you purchased an eSIM, depending if it has data, since you stated you have an iPhone, you may still receive text messages IF the other part is also using an iPhone, using iMessages. However if they are using an Android, you may still get the messages. All in all, you won't get charged any extra fees when you get home since PM is a pre paid service, not a post paid service.

NDesai
Oracle
Oracle

@Maman70 PM is a prepaid service. There is no surprise charges. If it works great, but you don't have to worry about additional fees. If you are sure your plan doesn't include US coverage and you don't have any roaming add-ons, it might be from the local sim.

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

Phil_Adelphus
Mayor / Maire

@Maman70   No there are no surprise roaming charges with Public Mobile since it is prepaid.  So something either works or it doesn't.  I'm not sure how you are able to text to an Android if you don't have PM roaming.  What PM plan do you have, you don't by chance have a Canada-US plan?

softech
Oracle
Oracle

@Maman70 PM is prepaid.  You have to buy add-on ahead and use the service so you won't get any surprise charges. 

The "text" you got likely just iMessage which was using yiurbIS travel eSIM data or Wifi you have there 

Need Help? Let's chat.