Upped pricing

[Droogle]

After being with you guys for about 3 years on PAC-  you recently upped my fees to $25 a month while offering the SAME plan for $19 and then offering another plan with 6x the data for $2 less a month.   
This how you guys treat loyal customers?  Pretty low move Public-  you should be compensating affected clients accordingly. 

edited by computergeek541: profanity removed

[tracies1111]

 Right! I want to change from my $25 / 1024MB plan I've had for years ( just don't use a lot of data but always seem to have bonus data and with the old legacy deals my bill was always under $25) to a $19 one, new activations get 2gb but I can only get 1gb. I don't get it, just give everyone the same offer and retain your loyal customers, instead I might go to Fizz where I can get the $19 for 2 GB or even $22 for 6GB still better than anything I'm offered here... Either way they are not keeping my $25 a month. 

[will13am]

@SpeakingTruth , I don't disagree.  That said, thread crapping doesn't further your cause.  You can shop hard for a deal here or elsewhere.  

[Droogle]

Still there.  At least it was yesterday.  Debating canceling and coming on as a new.  Took off my auto-pay.  

[kyle12]

I still see that option when I check my account. Still unfortunate that the best deals are only for new customers 

[will13am]

@Droogle , a $19/1GB plan was available to existing customers until recently.  It's possible the plan will come back.  Keep an eye on the plans available to existing customers in your online account.  

[SpeakingTruth]

It's a shame for being a loyal customer