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How to remove autopay?

Nata63
Great Neighbour / Super Voisin

Does anybody know how to remove  autopay? 

2 REPLIES 2


@Nata63 wrote:

Does anybody know how to remove  autopay? 


Log in to the Public Mobile app and go into Manage Subscription.  From there, go into Subscription Renewal (Active) and select Unsubscribe.

softech
Oracle
Oracle

@Nata63 

To disable Pre-Authorized payments (Turn off Subscribed) , you can do it by one of the following:

  • If you know the 4 digits account pin, dial *611 from your phone (or 1.855.4PUBLIC from another phone)
    enter the account pin, then Press 5 for Autopay and 2 to remove
  • Login to the PM app, at the Subscription pagez  click Manage Subscription, then click Subscription Renewal (Active), and click Unsubscribe
  •  Login to My Account, go to Payment page, click Manage Subscription, then turn off the Subscribed toggle.
    (or direct link: https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription)

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscriptionhttps://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

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