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Upgrading to a different phone with different SIM cards.

Misty611
Great Neighbour / Super Voisin

How do i change my public mobile phone Galaxy S5 to a Galaxy S22, as they have different sized SIM cards?

3 REPLIES 3

Misty611
Great Neighbour / Super Voisin

Thank you.  I will save this information. 😊

hTideGnow
Mayor / Maire

hi @Misty611 if you look carefully, you can remove the outside and make it smaller to fit the new phone

SimCard.png

 

but just in case you want to get a new sim card, 

 Telus or Koodo store https://www.publicmobile.ca/en/on/pick-up-SIM
Amazon.ca https://www.amazon.ca/Public-prepaid-postpaid-Activate-Allinone/

 

Then message support agent and ask them to help to update your account with the new sim card:
                  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

Handy1
Mayor / Maire

@Misty611  Just pop the outer edge off the SIM card to fit sim tray of new phone 

3 hole punch /desired size

Handy1_0-1732310837401.jpeg

 

Note flat edge corner / fit flush in tray

No lifting or rising /push in all the way

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