Upgrade to a 5G subscription from current 4G plan

[Liam98]

I currently have a 4G plan at 60 GB for 3 months, I am not given the option to upgrade to 5G which is a deal breaker as I purchased a new phone that is 5G capable.

[HALIMACS]

@Liam98 

Your 5G speeds will vary significantly depending on environmental factors.

You will likely find that your 4G speeds are more consistent and quite suitable for most browsing needs.

[Chalupa_Batman]

Hey @Liam98 

I too am using a 5G plan but on a 4G phone. It was more about the data bucket for me. You can always upgrade to a 5G plan if you wish. And if there is a plan there that says new customers only, you can always reach out to a CS Agent and ask very politely if you can upgrade.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Phil_Adelphus]

@Liam98   Do you mean when you log in to your account and select ALL under change subscription you don't see the 5G plans?