Upgrade plan from Plan $39 4G to $45 5G

[Wyeung1969]

Dear Community

I decided to upgrade my plan for the above.  To reduce my fee, I chose 90 90-day subscription, I noticed that I only allow reward points for one month instead of 3 months, it is because due to the $5 discount given to me.

[Wyeung1969]

Thank you for your help

[softech · Accepted solution]

@Wyeung1969 

 it is correct PM gave you 1x the reward when you first change from a 30 days cycle to 90 days

Remember, rewards are earned at the end of a plan cycle.  PM will credit rewards to your account on the last day of the plan cycle.  These rewards will then be used towards your renewal on the following day.

Since you are moving from a 30 days cycle, you have only earned one month worth of rewards, and the 1 month worth of rewards will therefore be applied on your new renewal, in this case, the plan change for your 90 days.    

After you changed to the 90 days plan, you will be receiving the rewards as follow:

• sometime during the 90 days plan cycle, you will get $6 Autopay in one payment
• every 30 days, PM will credit you the loyal rewards, friend referrals rewards and Community rewards, ie, you will get 3 separate payments in the next 90 days

[Dunkman]

@Wyeung1969 

When you switch from 30 day to 90 day plans, with the first payment of 90 days, you will only get 1x rewards.  The rewards are based on the previous payment cycle (30 days).  You should get the rewards monthly going forward and receive 3x reward at the next 90 day payment cycle.