This post is more of a heads up/FYI for long term customers/users updating their expired CC and also the reason for posting in the Lounge as it seems some posts seem to disappear with no apparent rhyme or reasonable explanation over the last few months or so. Might happen to this thread also, perhaps..
While updating my CC recently for an account that is only activated when needed (around this time of the year and/or in the summer for visiting family, or to prevent deactivation) and with autopay (Subscription) mode is turned off deliberately, I noticed that the account became automatically subscribed after the CC update. Not wanting to have this feature on, I went to turn the subscription toggle off and was prompted with an alert saying should I proceed to turn subscription off, then the account's bonus 500 CW (not an Xmas holiday freebie) minutes would be lost.
This has never happened before, so I can only assume this is another of PM's recent direction of being more aggressive with accounts that have not taken "advantage" (not needing to, of course) in upgrading to their more expensive plan options. While this particular account won't miss the loss of these minutes as it still has plenty of both domestic and int. minutes, plus data, to use up, it certainly makes me think that other bonus data/mins (Xmas freebies) could be affected going forward.
So customers updating an expired CC might want to think about paying with vouchers instead if they're concerned about losing any their bonus minutes though it may not be a big loss if it only involves the loss of $5 free add-on, for now..
