03-05-2024 11:05 AM
03-05-2024 11:25 AM
Your account login will typically be your email address. There is both an "forgot email" and "forgot password" option when you attempt to sign-in.
Unsure if it'll allow you to recover both things one after another though. Hope this helps.
03-05-2024 11:13 AM
@Ehtaw wrote:I don’t remember my account and I need to update my credit card.
You can go to Shell gas or 7/11 to buy payment vouchers, then dial 611 to add them to your account for renewal. Then deal with account when you remember log-in info.
03-05-2024 11:12 AM
Update credit card info
In your my account go payment tab >manage subscription >manage payment method or use this link
https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription