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Update credit card

Ehtaw
Great Neighbour / Super Voisin

I don’t remember my account and I need to update my credit card.

3 REPLIES 3

ducktail9797
Good Citizen / Bon Citoyen

Your account login will typically be your email address. There is both an "forgot email" and "forgot password" option when you attempt to sign-in. 

Unsure if it'll allow you to recover both things one after another though. Hope this helps.

hairbag1
Mayor / Maire

@Ehtaw wrote:

I don’t remember my account and I need to update my credit card.


You can go to Shell gas or 7/11 to buy payment vouchers, then dial 611 to add them to your account for renewal. Then deal with account when you remember log-in info.

Handy1
Mayor / Maire

@Ehtaw 

Update credit card info

 

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

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