08-15-2025 10:21 AM
Why does it say my next bill is $354? I’m on a $35 plan. For august 18th. Please help.
08-15-2025 10:44 AM
Thank you! The app is not letting me sign in for some reason. I did submit a ticket and private message to agent now as well.
08-15-2025 10:24 AM
hi @Ankur1987
this is the 2nd case this morning
It is just a glitch on PM side. The other community use the PM app to check and the amount was correct. So, check and if the amount is right, ignore the wrong bill
you are not the only one, someone else has a massive bill of $253.25 :https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account-says-i-have-a-balance-of-253-2...
but no worries, it is just a browser glitch, check using PM app and you should see the correct amount
