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Unused service refund

Kiliano
Great Neighbour / Super Voisin

Hello, I was wondering how to get the refund for the part of the month I paid for that I will no longer be using? I just transferred to a different company and I still have half the month left that I already paid for. Thank you!! 

5 REPLIES 5

Kiliano
Great Neighbour / Super Voisin

Thank you I appreciate that I already asked how that works and they told me to contact public mobile. Oh well! 🥲🥲🥲 thank you very much for helping me 

Socrates8567
Town Hero / Héro de la Ville

That is pretty much correct. With that being said, you could try asking your new provider if they'd be willing to give you a credit to cover the amount you paid. Never hurts to ask. If they wish to keep you there, sometimes, it's worth it to them.

Kiliano
Great Neighbour / Super Voisin

Ok so you pay for a month in advance and if you don’t use it too bad?

Handy1
Mayor / Maire

@Kiliano  Sorry public mobile is pre paid and no refunds 


@Kiliano wrote:

Hello, I was wondering how to get the refund for the part of the month I paid for that I will no longer be using? I just transferred to a different company and I still have half the month left that I already paid for. Thank you!!


Sorry, but no refund will be provided.

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