Unsuccessful phone number transfer

[MarilynMurphy]

When I went through the activation process Bell said I did not reply in time to transfer my account and cancel with them. They want another request sent to them to transfer my number and cancel with them. So I assume I put my Bell SIM card back in?  Then you can request and transfer again? 

Thank you 

[Ericfeng]

Hi softech, can I also get the phone number. I have a similar issue. Thanks 

[MarilynMurphy]

Thank you

[softech · Accepted solution]

@MarilynMurphy 

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed