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New phone

SamC3
Great Neighbour / Super Voisin

 I'm try to figure out how to transfer my number to a new phone. Any advice would be appreciated 

3 REPLIES 3


@SamC3 wrote:

 I'm try to figure out how to transfer my number to a new phone. Any advice would be appreciated 


Usually, this is only a case of moving your Public Mobile SIM card to the new phone.  Are you already a customer?

Chalupa_Batman
Mayor / Maire

Hey @SamC3 

It's super easy. Shut down both phones, take your SIM card out of the old phone and place it in to the new phone. Then reboot. It's that easy.

If you had an eSIM in the old phone, just download the app and purchase another eSIM. It may say $5 but don't worry, on check out it will be $0.00.

Enjoy the new phone.

slusagm
Mayor / Maire

if you just got a new phone and you have physical sim card, you just have to move the sim card from the old phone to the new one

if you have esim, then you need to download the PM app and buy new esim using the app. Login, go to Account, and Buy sim card and choose esim

Need Help? Let's chat.