Unsuccessful activation and cancelled service

[Unhappy-123]

My activation failed while installing the eSIM, and I am frustrated with Public Mobile’s customer service so I cancelled my subscription. I will be staying with my previous provider, but I would like to request a refund, given I never installed an eSIM and never connected to the public mobile network. 

[rdgo]

Let's all complain at CRTC

[rdgo]

I subscribed 3 days ago never get any service only headaches trying to get a refund for a service that I've never had and opening a ticket at CRTC

[hairbag1]

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

@Unhappy-123 

use this link to request refund. Watch the little envelop icon on top right side of page will be highlighted when they respond.